FAQ
Frequently asked questions
Everything you need to know about Grafite. Can't find what you're looking for? Reach out to support@grafite.io.
Getting Started
What is Grafite?
Grafite is an AI-powered personal knowledge tool that records, transcribes, and summarizes meetings and voice notes, plus tracks people, manages tasks, offers a rich note editor, and lets you ask questions across your data. It is browser-first: core features work in a tab. An optional desktop app adds capabilities like system audio capture when you need them.
Is Grafite free?
Grafite is 100% free during the beta, every feature, no credit card required.
When paid plans launch, early adopters will receive a lifetime discount. We'll give plenty of notice before any pricing changes.
Do I need the desktop app?
No. Most of Grafite works in the browser. The optional Mac desktop app helps when you need system audio (for example, headphones during calls). More platforms may follow. Core capture, notes, people, tasks, and Ask Grafi stay available in a tab.
How do I get started?
Sign up with your Google or Microsoft account in about 30 seconds. Connect your calendar if you want, and you're ready to start recording meetings or creating voice notes.
Can I use Grafite on my phone?
Yes. Grafite is a fully responsive web app that works on any device with a modern browser, laptop, tablet, or phone. You can record meetings, take notes, manage tasks, and ask questions from anywhere.
Recording & Transcription
Does Grafite work with Zoom, Google Meet, and Teams?
Yes. Grafite records audio directly from your device, so it works with any meeting platform: Zoom, Google Meet, Microsoft Teams, Slack huddles, and even in-person meetings. No plugins or extensions needed.
How accurate is the transcription?
Grafite uses advanced AI speech-to-text models to deliver near-human-level transcription accuracy. Results depend on audio quality, but in typical meeting scenarios the accuracy is excellent.
What meeting platforms are supported?
Any platform you can hear through your device. Zoom, Google Meet, Microsoft Teams, Slack, phone calls, and in-person meetings are all supported, no integrations or plugins required.
How does recording work without a bot?
Grafite captures audio directly from your browser. No bot joins the call, no extra participant in the attendee list, no extension to install. The meeting stays natural and undisrupted.
What if I use headphones during meetings?
When using headphones, remote participants' audio goes directly to your ears and isn't picked up by the microphone. To capture the full conversation, install the Grafite desktop app from Settings > Downloads, it captures system audio directly regardless of your audio output.
For more details, see our recording & transcription guide at grafite.io/support/recording.
AI Summaries & Ask Grafi
What do AI summaries include?
Grafite's AI summaries extract key decisions, action items, discussion highlights, and follow-ups from your meetings. You can customize the format with templates for different meeting types like standups, 1:1s, and client calls.
Can I customize the summary format?
Yes. Grafite includes multiple summary templates optimized for different meeting types. The AI adapts its output format based on the template you choose, so you always get the most useful structure for each meeting.
What is Ask Grafi?
Ask Grafi is your conversational AI assistant. You can ask plain-English questions across all your notes, meetings, tasks, and people, like "What did we decide about the pricing change?" or "When did I last meet with Sarah?", and get instant answers with citations.
Features & Capabilities
Does Grafite work with my calendar?
Yes. Grafite connects to Google Calendar and Microsoft Calendar (Outlook). Your meetings sync automatically, and you can join calls directly from the Grafite agenda view.
How does task management work?
Action items extracted from your meetings flow into a built-in task manager with kanban boards, lists, due dates, and priorities. Everything stays connected to the meeting it came from, so context is always one click away.
Will Grafite replace my existing note-taking app?
Grafite can replace multiple tools at once: your meeting recorder, note app, task manager, and people tracker. Most users find they no longer need separate tools for each of these.
How does people tracking work?
Grafite automatically builds a people directory from your calendar meetings. You can see your full meeting history with any contact, their company, and your shared conversations, so you always have context before your next call.
Can I switch from another tool to Grafite?
Yes, just sign up and start using Grafite alongside your existing tools. Core Grafite is browser-based, so you can start without an install. You can transition gradually at your own pace.
What is a personal knowledge graph in Grafite?
It is the connected web of your meetings, voice notes, people, companies, tasks, and written notes. Grafite builds it as you work, then lets you search it and ask questions with citations. Learn more at grafite.io/features/personal-knowledge-graph.
Privacy & Security
Is my data private and secure?
Your recordings and notes are stored securely. By default they are only accessible to you. You can choose to share specific notes with others when you want to.
We do not train on your content or sell it to third parties. AI processing uses enterprise-grade APIs with no training retention. Recording and AI processing happen in the cloud under those agreements.
What about data ownership?
Your data is yours. Period. Your account is tied to your personal login. You can export your data or purge your account through self-service whenever you want. Your personal knowledge graph stays under your control.
Is my Grafite account tied to my company?
No, your Grafite account is personal, tied to your own login. Your notes, recordings, and people directory are always accessible to you, regardless of where you work.
Does Grafite use meeting bots?
No. Grafite does not send a bot into your calls. Capture happens from your side of the conversation so the meeting stays natural.
Pricing & Plans
What happens when the beta ends?
You'll get plenty of notice before any paid plans launch. We'll always have a generous free tier.
Early adopters who join during the beta will receive a lifetime discount on any future premium plans. The earlier you join, the better the deal.
Will there be team or enterprise plans?
Yes, we're designing team and enterprise plans with shared workspaces, team-level features, and admin controls. Reach out to support@grafite.io if you're interested in early access.
Are there any usage limits?
During the beta, there are generous fair-use limits, but you get full access to every feature. We want you to use Grafite as much as possible.
How does pricing compare to other tools?
Most meeting recorders charge $20-30/month for fewer features. When we launch paid plans, our goal is to be significantly more affordable while offering a more complete solution, recording, transcription, summaries, people tracking, tasks, and conversational AI in one tool.
Ready in 30 seconds. We timed it.
No downloads. No configuration. No explaining to your IT department why you need another tool. Just open Grafite and start capturing better meeting notes.
- Free during beta
- No credit card required
- Works in any browser, right now