Support
How can we help?
Grafite Labs LLC. Email support@grafite.io — we typically reply within one business day.
Contact us
Email support@grafite.io with your account email, device (web, iPhone, iPad, or Mac), and what you were trying to do. Privacy requests: privacy@grafite.io.
Grafite Labs LLC
2 University Plaza Dr, Suite 100R
Hackensack, NJ 07601
United States
iOS app
The Grafite iOS app records with the device microphone, including while the screen is locked. Sign in with Apple, Google, or Microsoft. Your notes sync with the same account you use on the web. Headphones on a call still send remote audio to your ears, not the mic — use the Mac desktop app when you need system audio.
Recording & transcripts
Recording is always something you start. You are responsible for getting consent from other people on the call. For capture setups, headphones, and troubleshooting, see the recording guide.
Account, export & deletion
Export your data from Settings → Data & Privacy. Permanently delete your account from Settings → Danger Zone (we email a verification code first). Uninstalling the iOS app does not delete your account.
Sign-in
Use Google, Microsoft, or Sign in with Apple. Apple may hide your email behind a private relay address — that is expected. If a sign-in loop fails, try Safari first, then the iOS app again.